Privacy Policy

Effective Date: 11 February 2026
Last Updated: 11 February 2026

1. Introduction

Athvance (Athvance, we, us, or our) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

  • Visit our website

  • Pre-register as a family

  • Apply as a partner

  • Communicate with us

  • Engage with the Athvance Phase 1 pilot

Athvance operates as a membership access platform connecting families with independent partner organisations. We do not provide, manage, or deliver sports training, facilities, or retail products.

This policy is intended to comply with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal information that you voluntarily provide to us, including:

Families

  • Parent / Guardian name

  • Email address

  • City / region

  • Child age group

  • Primary sport

  • Any additional information voluntarily provided

Partners

  • Business / organisation name

  • Contact name

  • Email address

  • Phone number

  • City / region

  • Website or social media link

  • Any additional information voluntarily provided

We may also collect limited technical information automatically through website usage, such as:

  • IP address

  • Browser type

  • Device information

  • Basic analytics data

3. How We Use Your Information

We use personal information for the following purposes:

  • To contact you regarding the Athvance Phase 1 pilot

  • To assess suitability for participation in the partner programme

  • To communicate updates, developments, and relevant information

  • To respond to inquiries

  • To improve our website and pilot experience

We do not sell, rent, or trade personal information.

4. Legal Basis for Processing

Where applicable under data protection law, we process personal information based on:

  • Your consent (e.g., pre-registration or partner application submission)

  • Legitimate interest in operating and improving the Athvance pilot

  • Compliance with legal obligations

You may withdraw consent at any time by contacting us.

5. Information Sharing

Athvance does not sell personal information.

We may share personal information only:

  • With service providers assisting with website hosting, analytics, or communication services

  • If required by law or lawful request

  • With your explicit consent

Athvance does not share family data with partner organisations without appropriate structure and consent within the pilot framework.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Operate the Phase 1 pilot

  • Comply with legal and regulatory obligations

You may request deletion of your information at any time (see Section 9).

7. Data Security

We implement appropriate technical and organisational safeguards to protect personal information from:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

While we take reasonable steps to secure information, no online platform can guarantee absolute security.

8. Cookies and Analytics

Our website may use cookies and basic analytics tools to understand visitor behaviour and improve user experience.

You may disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent

Requests may be submitted using the contact details below.

10. Childrens Information

Athvance does not collect personal information directly from children.

All family information must be submitted by a parent or legal guardian.

11. Third-Party Links

Our website may contain links to independent partner organisations or third-party websites.

Athvance is not responsible for the privacy practices of third-party websites. We encourage users to review their privacy policies separately.

12. Updates to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised Last Updated date.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Athvance
Email: josh.k@athvance.co.za
Website: www.athvance.co.za

Privacy Policy

Effective Date: 11 February 2026
Last Updated: 11 February 2026

1. Introduction

Athvance (“Athvance”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

  • Visit our website

  • Pre-register as a family

  • Apply as a partner

  • Communicate with us

  • Engage with the Athvance Phase 1 pilot

Athvance operates as a membership access platform connecting families with independent partner organisations. We do not provide, manage, or deliver sports training, facilities, or retail products.

This policy is intended to comply with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal information that you voluntarily provide to us, including:

Families

  • Parent / Guardian name

  • Email address

  • City / region

  • Child age group

  • Primary sport

  • Any additional information voluntarily provided

Partners

  • Business / organisation name

  • Contact name

  • Email address

  • Phone number

  • City / region

  • Website or social media link

  • Any additional information voluntarily provided

We may also collect limited technical information automatically through website usage, such as:

  • IP address

  • Browser type

  • Device information

  • Basic analytics data

3. How We Use Your Information

We use personal information for the following purposes:

  • To contact you regarding the Athvance Phase 1 pilot

  • To assess suitability for participation in the partner programme

  • To communicate updates, developments, and relevant information

  • To respond to inquiries

  • To improve our website and pilot experience

We do not sell, rent, or trade personal information.

4. Legal Basis for Processing

Where applicable under data protection law, we process personal information based on:

  • Your consent (e.g., pre-registration or partner application submission)

  • Legitimate interest in operating and improving the Athvance pilot

  • Compliance with legal obligations

You may withdraw consent at any time by contacting us.

5. Information Sharing

Athvance does not sell personal information.

We may share personal information only:

  • With service providers assisting with website hosting, analytics, or communication services

  • If required by law or lawful request

  • With your explicit consent

Athvance does not share family data with partner organisations without appropriate structure and consent within the pilot framework.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Operate the Phase 1 pilot

  • Comply with legal and regulatory obligations

You may request deletion of your information at any time (see Section 9).

7. Data Security

We implement appropriate technical and organisational safeguards to protect personal information from:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

While we take reasonable steps to secure information, no online platform can guarantee absolute security.

8. Cookies and Analytics

Our website may use cookies and basic analytics tools to understand visitor behaviour and improve user experience.

You may disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent

Requests may be submitted using the contact details below.

10. Children’s Information

Athvance does not collect personal information directly from children.

All family information must be submitted by a parent or legal guardian.

11. Third-Party Links

Our website may contain links to independent partner organisations or third-party websites.

Athvance is not responsible for the privacy practices of third-party websites. We encourage users to review their privacy policies separately.

12. Updates to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Athvance
Email: josh.k@athvance.co.za
Website: www.athvance.co.za